Critical Thinking and Problem Solving toward Decision-Making

During the training the main critical thinking and problem solving techniques are introduced together with real-life examples. The difference between problem solving and decision making is examined and clarified.

Who is it for?

The course is suitable for business professionals interested in developing their critical thinking and learning how to better solve business problems.

Overview – why the topic is “critical” 

• Our changing VUCA world and why adaptability is key
• Understanding where companies ‘stand’ and the phase in which they are in 
• Understanding how companies can grow – directions; means & methods towards growth 
• Understanding how to make decisions through SAF (Suitability, Acceptability, Feasibility) and what areas need to be assessed during SAF 
   

Difference between Problem Solving & Decision  Making 

Black Box Thinking – technique & examples 

Root Cause Problem Solving – technique and  examples 

Multi – Criteria decision making 

• Breaking a company in 2: Outside & Inside - what factors are under our control 
• A step by step approach (11 main areas) from outside to inside  
• How to summarize and use the findings towards Decision Making – Solving the “right problem” by default 

Critical Thinking method 

• Systematic thinking 
• The “Mathematics” in finding solutions 
• Examples & activities 

Hypothesis based problem solving 

• Introduction to problem solving approaches 
• Introduction to hypothesis-based problem solving 
• Key takeaways