We bring fresh thinking and new technologies so you can go further, faster

Business consulting services

face to face meeting in an office
Whether you need support with clarifying your strategy, with transforming your operations, finance and workforce, or with embarking on a digital journey, our consulting team will be with you along the way and help you steer your organisation and achieve your goals.
We help clients find answers for the most crucial questions for their future direction and create a clear and unique path for the achievement of their goals.
What kind of support and insights are you looking for? 

Services:

Strategy and execution consulting

We help clients develop or reshape their business strategy, both on company and functional level, to address new market, operational and organisational challenges. We support clients with prioritisation of their strategic objectives, with definition of the necessary actions to ensure seamless implementation, with design of the target operating model that sustains the corporate strategy. We develop clients’ strategy to enter new markets, channels, customer segments and product categories.

We ensure strategy deployment and execution through performance management focused on measuring achievements of your strategic goals.

In Strategy and execution consulting we offer:

  • Corporate strategy development including market, segment, channel, customer experience strategies
  • Functional strategy development, including:
    - Brand and marketing strategy
    - Sales and go-to-market strategy
    - Sourcing and procurement strategy
    - Supply chain strategy
    - Workforce strategy
  • Assistance in market entry and site selection
  • Corporate performance management design and execution:
    - Performance management processes
    - KPIs, OKRs and long-term planning
    - Management reporting and analytics

Business operations consulting

We support clients in improvement of their internal operations and performance in the value chain. Business operations tackle a wide array of activities and processes within an organisation, ranging through sales and marketing, supply chain, sourcing and procurement, production, outsourcing, asset management.

We will assist you with streamlining your operations by increasing revenue growth, optimising cost or reducing waste, thus making your organisation more efficient, effective and agile.

In Business operations consulting we offer:

  • Revenue growth:
    - Customer and sales excellence, sales channel optimisation
    - Profitability management / pricing / promotion management/ product portfolio management
  • Supply chain management:
    - Logistics and warehousing management
    - Inventory management
  • Sourcing & procurement management:
    - Supplier contracting: RFI, RFQ, fact-based negotiations
    - Procurement transformation (organisation, processes, KPIs)
  • Outsourcing management:
    - Business cases for transition from insourcing to outsourcing
    - Shared services set-up and process optimisation
  • Production management:
    - Production planning
    - Improvement in allocation of assets and investments
  • Asset management:
    - Production asset lifecycle management
    - Investment management (ROI assessment and order management)
  • Productivity improvement:
    - Process re-engineering, optimisation, cost reduction

Finance consulting

We help clients optimise their finance function and finance and accounting processes, shorten the monthly closing period, improve the consolidation processes and enhance and design the optimal management reporting process for the specific needs of your organisation.

Our team of experts has extensive experience helping clients formulate the right approach to introduce finance function changes. With our help, your finance team will enhance control, costs and efficiency elements with direct impact on business strategy execution.

In Finance consulting we offer:

  • Finance function transformation
  • Budgeting and forecasting process design
  • Monthly closing optimisation
  • Costing and profitability
  • Working capital optimisation
  • Cash-flow management
  • Cost optimisation
  • Management reporting

People and organisation consulting

We help our clients realise the potential of their people. We support organisations through all components of human capital management: from workforce planning, through talent acquisition strategy, identifying the employer’s value proposition, developing learning and development plans, setting grading systems and employee performance management systems.

Our team can support you through ambitious organisational redesign and cultural change initiatives.  We ensure fully enabled implementation by supporting clients in the optimisation of their HR function and core HR processes.

In People and organisation consulting we offer:

  • Workforce strategic planning
  • Talent acquisition strategy
  • Assessment and development centres for key personnel
  • Organisational (re)design
  • Grading system design
  • Remuneration analysis and bonus schemes design and optimisation
  • Employees’ performance management system design and optimisation
  • Coprorate culture diagnostics and change
  • HR function and processes diagnostics and optimisation

Digital and technology consulting

We help our clients create integrated, end-to-end digital solutions to solve their most complex business challenges. Through digital transformation, we will change the way your company operates from a business, operations, and production perspective.

Technology is an important enabler of business transformation. To assist you in getting value from technology investments, we bring together the skills to deliver improvements in processes, as well as the knowledge in IT strategy, IT architecture and design, enterprise applications, sourcing, project management and IT operations management.

In Digital and technology consulting we offer:

  • Digital transformation:

- Create innovative digital business models and analyse their real potential.

- Help create a culture of innovation and set up an innovation processes.

- Integrate a digital agenda into the corporation (marketing, customer care, operations, IT).

  • Technology consulting:

- IT strategy defintition and review

- Enterprise applications sourcing (ERP, CRM, SRM, BI, HCM solutions)

- Project management and quality assurance

- IT operations management

  • Rapid prototyping:

- Innovate existing and design new products and services by using "design thinking" and "customer-focus" methods

Government and public sector consulting

We work together with governmental bodies and public institutions to deliver practical, workable and innovative solutions that make a difference in solving the pressing challenges faced every day across a range of areas in the public domain, including economic development (FDI attraction, sectoral policies, etc.), public administration reform, energy, education, sustainability (green public procurement, smart and green cities), digital government,  financial instruments and public finance.

In Government and public sector consulting we offer:

  • Strategy development on governmental or municipal level, including implementation plans
  • Governance processes design/ optimisation, incl. design of public bodies and their operationalisation  
  • Performance management design/optimisation of public initiatives and measures
  • Adminsitrative processes and services - design / optimisation and digitalisation
  • Design of financial measures and financial instruments that underpin governmental strategies
  • Development and execution of new policies and programmes for economic development, public administration reform, energy, education, sustainability, digital government, financial instruments and public finance domains
  • Implementation of digital solutions
  • Crisis governance

Contact us

Albena Markova

Albena Markova

Partner, Advisory Services, PwC Bulgaria

Tel: +[359] (2) 9355 200

Bojidar Neytchev

Bojidar Neytchev

Country Managing Partner, Deals Leader SEE, PwC Bulgaria

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