Date: 09 and 13 October 2023
Time: 10:00-13:30 EET
Role and importance of the manager
Prioritisation
Expectations and clarity
Decision making
How our brains react to stress
How we build resilience
How we create a healthier workplace
Own image and behaviour in terms of building and re-building trust
This module will focus on the fundamentals of management functions and skills. After this introductory first module, managers will understand and enhance essential skills and behaviours: being a good role model, prioritising, taking decisions and creating and maintaining a healthier and more trustful workplace. Managers will learn more about why and how to look after themselves in order to manage stress better and build resilience.
Date: 6-7 November 2023
Time: 10:00-13:30 EET
The skill of giving (and receiving) effective feedback
Ways of influencing upwards
The neurological drivers that affect performance
Holding critical conversations
Dealing with unhelpful emotions
Using coaching to improve performance
If the first module of the programme was about ourselves, this module is about the impact we have on others. We will focus on how change invariably generates a range of responses in the people we manage – from resistance and disapproval to quieter denial and depression. As managers, it is important to know how to help people re-engage.
Date: 7-8 December 2023
Time: 10:00-13:30 EET
Managing performance
Defining and measuring meaningful performance metrics
Dealing with a diverse and multi-generational workforce
Creative thinking
The need for leadership and
Creating high performing teams
The last module is about business effectiveness. Or, if you like, the link between individual performance and business contribution. We will practice on examples but also look at the future. What are the trends in people management that we need to be aware of? And how do we create a workplace that is open to innovation?
Tim Kemp has over 30 years of experience as a facilitator and Learning and Development specialist. He was the reactive force behind a range of learning simulations, podcasts, video ‘triggers’ and web seminars.
Tim is a Fellow of the Chartered Management Institute and a Member of the European Coaching and Mentoring Council.
Early bird fee until 11 September 2023: 450 Euro (excl. VAT)
Regular fee: 500 Euro (excl. VAT)
Live online