New Managers programme

Management Essential Skills 

3 Modules | 12+ Trendy Topics

Module 1: Focus on Self – the critical role and abilities of the manager

Date: 29-30 March 2022

Time: 10 a.m. - 1:30 p.m.

  • Role and importance of the manager
  • Prioritisation
  • Expectations and clarity
  • Decision making
  • How our brains react to stress
  • How do we build resilience
  • How do we create a healthier workplace
  • Own image and behavior in terms of building and re-building trust 

This module will focus on the fundamentals of management functions and skills. During this introductory first module managers will understand and enhance essential skills and behaviours: being good role model, prioritising, taking decisions and creating and maintaining healthier and trustful workplace. Managers will learn more on why and how to look after their selves in order to manage stress better and build resilience.


Module 2: Focus on Others – the impact we have on managing others

Date: 19-20 April 2022
Time: 10 a.m. - 1:30 p.m.

  • The art of delegating
  • The skill of giving (and receiving) effective feedback
  • Ways of influencing upwards
  • The neurological drivers that affect performance
  • Holding critical conversations
  • Dealing with unhelpful emotions
  • Using coaching to improve performance

If the first module of the program was about ourselves, this module is about the impact we have on others. We will focus on how change invariably generates a range of responses in the people we manage – from resistance and disapproval to quieter denial and depression. As managers it is important to know how to help people re-engage.


Module 3: Focus on Business – from effectiveness to shaping trends in people management

Date: 10-11 May 2022
Time: 10 a.m. - 1:30 p.m.

  • Managing performance
  • Defining and measuring meaningful performance metrics
  • Dealing with a diverse and multi-generational workforce
  • Creative thinking
  • The need for leadership and
  • Creating high performing teams

The last module is about business effectiveness. Or, if you like, the link between individual performance and business contribution. We will rehearse and last but not least, we will look at the future. What are the trends in people management that we need to be aware of? And how do we create a workplace that is open to innovation?


Principal lecturer: Tim Kemp, MA, MBA, Chartered Fellow CIPD 

Tim Kemp has over 30 years working as a facilitator and Learning and Development specialist. He was the reactive force behind a range of learning simulations, podcasts, video ‘triggers’ and web seminars.

Tim is a Fellow of the Chartered Management Institute and a Member of the European Coaching and Mentoring Council.

Contact us

Ginka Iskrova

Ginka Iskrova

Business Development Director, PwC Bulgaria

Yana Yaneva

Yana Yaneva

PwC's Academy Coordinator, PwC Bulgaria

Tel: +359 89 732 1284

Antoana Bakalova

Antoana Bakalova

PwC's Academy Assistant, PwC Bulgaria

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